Support

How can we help?

Answers to the questions we get most, the exact steps to submit an insurance request, and how to reach a person.

How to submit a request

From photo to submitted request

About five minutes. Free, optional, and no subscription needed.

  1. 1Add the item to your VaultSign in, then tap Add item. Your iPhone camera opens, or pick photos you already took. We suggest the brand, model and details — you edit them before saving.
  2. 2Fill in what you knowSerial number, purchase date and the value you declare. Add a receipt or appraisal if you have one. The Documentation score on the item shows what's still missing.
  3. 3Open the item and tap Explore insuranceIt's the box under “Would you like to explore insurance for this item?” It's optional, free, and you don't need a subscription to use it.
  4. 4Choose the partner and add your contact detailsPick the insurance partner, then enter your name, email and phone number. The phone number is optional.
  5. 5Tick both consent boxes, then Submit to partnerNothing about your item — and nothing about you — is shared until you tick those two boxes yourself.
  6. 6Watch for updates on the same pageStatus changes and any note from the partner appear under Insurance request on that item. You can withdraw the request there at any time.

InsureMyStuff.ai is not an insurance carrier. Any coverage is subject to approval by licensed insurance providers. Subscriptions are software only and never include insurance or premiums.

Common questions

Contact us

Talk to a person

Prefer email?

founder@stowed.io

We reply within 3 business days.

We're an online-only team: no phone line and no street address. Email is the fastest way to reach us.

Help us answer faster — include:

  • · The item name, and the ID shown on its page
  • · Your plan (Free, Personal, Household or Private Vault)
  • · What you did and what you saw, with the time it happened

Please don't email serial numbers, receipts or other sensitive documents. Upload them in your Vault instead.

InsureMyStuff.ai is operated by Stowed LLC and is not an insurance company. We do not provide insurance quotes or coverage. Insurance, where available, is provided by licensed third-party insurance partners and is subject to eligibility, underwriting and policy terms. Taking a photo or creating a record does not activate coverage. InsureMyStuff.ai is not an insurance carrier; coverage is subject to approval by licensed insurance providers.

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